Running a freemium web app? Here's a big reason we're growing.

Before Scout , my experience developing software was primarily consulting. Success was measured by delivering software on time and on budget. With Scout, a subscription-based service, my focus isn’t on scheduling. We are self-funded and we didn’t have the luxury of a venture-backed startup. We’re focused on figuring out which ... Read more

Rails + Google Analytics = easy goal tracking

Google Analytics is an indispensable tool as you optimize the business side of your operation. If you haven't already set up goals in Analytics for viewing your pricing information, accessing the sign-up form, and signing up for an account -- go do it! It's vital information. However, Google Analytics' goals ... Read more

Part II: We Just Undid Three Months of Dev work. Here's What We Learned.

Two weeks ago I covered some of the business lessons learned from a large (~3 months) investment in new features, and the hard decision to roll them back. I discussed how you will underestimate the ongoing cost of complexity in your product , and how cool new capabilities don’t sell ... Read more

First Impressions Count

Scout is making a better first impression than ever starting today. When you start monitoring a new server, you'll immediately get a high-level summary of the vital stats: Scout reports this for you automatically. From there, you choose the deeper metrics you need, like Ruby on Rails monitoring , MySQL ... Read more

We Just Undid Three Months of Dev work. Here's What We Learned.

We’ve been deleting a lot of code from Scout. We’re ripping out major infrastructure, and in doing so, pulling the plug on functionality which, just six months ago, we believed would be crucial to our business. Most importantly, we’re simplifying the most complex, error-prone, and poorly-performing parts of the application. ... Read more

Simplify. Get an order of magnitude speedup.

Have you noticed Scout feels snappier lately? We made some major simplifications that sped things up a lot. Here’s the CPU load on one of our DB servers: ( and yes, we use Scout to monitor itself! ) Even better, the response time for users improved dramatically. Scout’s longest actions ... Read more

A weather dashboard

Server Monitoring and weather forecasts have a lot in common – (1) I want to know what’s happening now, (2) what the forecast looks like for the immediate future, and (3) how the long-term is shaping up. I’m really impressed with Matthew Ericson’s Weather Page . It condenses the 3 ... Read more

Using Scout in the cloud?

We’re developing features that make using Scout in a cloud hosting environment super simple ( Amazon ec2 , Rackspace Cloud , GoGrid , etc). We’re looking for BETA testers, so shoot us an email at support@scoutapp.com with your account name if you are interested in giving Scout’s cloud support a ... Read more

RubyKaigi 2009 wrap up

James Gray's July 19th talk at RubyKaigi 2009 focused on best practices for long-running Ruby daemon processes. What types of questions did the audience ask? What did they seem most interested in? In general, users always want to know about our RRD usage, extracting the daemon functionality from Scout's agent, ... Read more

Moving from FiveRuns to Scout

As FiveRuns posted on their blog they have announced End-of-Life for FiveRuns Manage. We have made arrangements with FiveRuns to ease the transition for customers who still need a robust, easy-to-use monitoring solution. For current Fiveruns customers, we are offering 50% off your first paid month here with Scout . ... Read more

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