PLANS & PRICING

Your devoted site reliability
engineer at a sensible price.

"By switching from a per node pricing model to Scout’s transaction-based fixed monthly pricing, our monthly bill was cut in half."

IBRAHIM AWWAL
PRINCIPLE SOFTWARE ENGINEER at GRADESCOPE, A TURNITIN PRODUCT

Schedule a demo with one of our experts.

FREQUENTLY ASKED QUESTIONS

What is a transaction?

A single web request or execution of a single background job.

What happens when the transaction rate limit is exceeded?

If you exceed your volume limits for 15 or more days within a 30 day billing cycle, we will notify you via email that we intend to upgrade your account to the appropriate tier. The updated plan will be reflected at the beginning of your next billing period. Please refer to the terms of service for more information on our automatic upgrade policy.

How do you install Scout?

You can start collecting insights in just 3 easy steps. Simply install your framework’s package/bundle, set a configuration key, and deploy. See our docs for more details.

What type of support is available?

We offer email, Slack, and phone support during the business day.

What does pricing look like if our throughput exceeds the Pro plan?

Our cost per-transaction decreases with volume and works very well for apps with significant throughput. We suggest starting a trial, then contacting us to determine your cost and a sampling strategy (if needed).

How does Scout compare to New Relic?

For many teams, Scout is a drop-in replacement for New Relic and about 30% cheaper than their annual plans. Folks tell us that Scout guides them to the root cause of performance issues much faster, but don't take our word for it. Start a trial - you can safely run Scout alongside New Relic.

Do I need to sign a contract?

No contracts. You can cancel at anytime.

What forms of payment do you accept?

We accept Visa, MasterCard, and American Express on all plans. Invoicing is available.

What is the overhead of the agent?

Our open-sourced benchmarks have shown the Scout agent adds 2.2% overhead for a representative web endpoint, which is substantially less than New Relic's performance against the same benchmarks.

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