Troubleshooting

Troubleshooting

Not seeing data? Email support@scoutapm.com with:

We typically respond within a couple of hours during the business day.

Debug Logs

To set Scout’s log level to debug, set the log_level configuration to debug.

Scout’s log level defaults to the same log level as the LoggerInterface provided, if you aren’t seeing debug log levels from Scout, you will need to lower your LoggerInterface’s log level as well.

Core-Agent

In some cases, debug level logs from the PHP agent may not be enough, and trace level core-agent logs may be needed.

Request Payloads

In certain cases, knowing the payload that is being sent to the core agent is useful for debugging. To capture the payload (the request), set SCOUT_LOG_PAYLOAD_CONTENT=true