Troubleshooting

Contacting Support

Contact us at support@scoutapm.com or message us on Discord with any comments, issues, or questions.

Service Status

We’re transparent about our uptime and service issues. If you appear to be experiencing issues with our service:

• Check out our status site. You can subscribe to service incidents.
• Email us. Our support team will get back to you right away.

Specific Language Troubleshooting

You can find more detailed troubleshooting pages for specific languages here:

• Ruby Troubleshooting
• Python Troubleshooting
• PHP Troubleshooting
• Node.js Troubleshooting
• Elixir Troubleshooting

Github Troubleshooting

If you are having an issue with adding your Github repository, see our Github Troubleshooting Doc.