Embedded Customer Support With Rapportive

A big part of providing good support is making it painless. At Scout , Andre and I handle all of the support requests. Once we’ve gathered the account information, it usually doesn’t take much time to help. The problem is quickly putting the account information together. We don’t want to ... Read more

RVM and cron in production

UPDATED 6/7/2013 – We no longer recommend using bash -l -c to run Cron jobs with RVM . See our updated approach . This info is for Scout users, but it’s also applicable to anyone who’s wondered how to use cron together with RVM . This assumes 1) you are ... Read more

MySQL Tuning Tips with Scout

If you’ve used Major Hayden’s MySQLTuner before, you know it’s a great source of MySQL optimization tips. Now you can get MySQLTuner reports automatically delivered through Scout. All you need to do is install the MySQL Stats w/MySQLTuner plugin , or update the plugin if you already have it installed. ... Read more

Monitoring a Log File

A log file is a lot like a neglected board game covered in dust. I don’t play board games that often, but when I do, I always say “we should do this more often”. The log files we have for Scout collect lots of great information, but we only reference ... Read more

MongoDB Slow Queries Monitoring

Thanks to Jacob Harris , we have a MongoDB Slow Queries plugin for Scout. The MongoDB plugin captures the number of slow queries per minute according to the threshold you specify. It also reports details of any slow queries that take place. Of course, like any other Scout plugin, you ... Read more

Production Server Sysadmin Essentials

~ or ~ Sysadmin Eye for the Dev Guy Developers! You can churn out a Rails or Sinatra app in no time. What about putting it out there in production? Occasionally forget the syntax for crontab or logrotate? Yeah, me too. That's why I wrote up a few essential notes ... Read more

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