Troubleshooting
Troubleshooting
Not seeing data? Email support@scoutapm.com with:
- A link to your app within Scout (if applicable)
- Your NodeJS version
- The name of the framework and version you are trying to instrument, e.g. Express 4.17.0
- Scout debug logs
We typically respond within a couple of hours during the business day.
Core-Agent
In some cases, debug level logs from the Node agent may not be enough, and trace level core-agent logs may be needed.
Debug Logs
To set Scout’s log level to debug, set the SCOUT_LOG_LEVEL configuration to debug
.