Troubleshooting

Troubleshooting

Not seeing data? Email support@scoutapm.com with:

We typically respond within a couple of hours during the business day.

Core-Agent

In some cases, debug level logs from the Node agent may not be enough, and trace level core-agent logs may be needed.

Debug Logs

To set Scout’s log level to debug, set the SCOUT_LOG_LEVEL configuration to debug.